FAQ
These are some of the most frequently asked questions (FAQ) and answers about SAM. If you couldn’t find your question in the list below, please help us expand it by asking your question in the adjacent form.
Here are our answers to some of the questions we get asked most often.
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Frequently Asked Questions (FAQ)
How long does it take to implement?
SAM’s implementation timeline is measured in weeks, with a detailed onboarding process that ensures a smooth transition into the system. This includes thorough user training and complete software setup.
What type of aircraft are supported by SAM?
SAM is optimized for all aircraft/rotorcraft, be it a small helicopter or a large jumbo jet. Whatever aircraft you have, we got you covered.
Can I sync with my workshop?
When using SAM for both CAMO and MRO, workshop availability and aircraft repair schedules are synced together, ensuring minimum downtime.
Do you integrate with Veryon Technical Publications, formerly ATP Aviation Hub?
SAM is one of the first software solutions to offer a direct interface with Veryon Technical Publications (formerly ATP Aviation Hub). Just enter your Veryon Library subscription number in SAM and start searching for any ADs or SBs relevant for your aircraft.
Is SAM difficult to learn / use?
SAM is built to resemble the Windows Office user interface, ensuring familiarity and accessibility. The learning period is very short, due to an intuitive design and a two-click approach, that puts all the features you need within just two clicks.
Is SAM modular?
SAM is modularised to ensure that you can get exactly the functions you need in your company and takes control of everything from brokering spares through inventory control and sales – to management of aircraft, components, rotable components, complaints and maintenance planning. SAM is also a sophisticated tool for search of SB, AD and other National Airworthiness Directives.
Do you have a learning platform & videos?
With SAM Academy we’ve provided a learning platform, with video tutorials & much more.
