SAM Maintenance

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Software module

SAM Maintenance

Two kinds of work order, one aircraft record. MRO execution software for Part-CAO and Part-145 organisations, connecting work orders, workpacks, labor, tools and materials in one operational data model.

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Work orders and workpack lifecycle control Skill and authorization-based assignment Maintenance data continuity
SAM Maintenance module interface

Operational

Work execution and release pipeline

Integrated

Labor, tools, parts, and documents

Full Lifecycle

Work order creation to release-to-service

Skill-Based

Task assignment by competence and authorization

Audit-Ready

Complete digital traceability for every action

Why structured execution control matters

MRO operations depend on clear task flows, traceable assignments, and reliable release records. Without governed workflows, teams face audit gaps, unclear responsibilities, and incomplete documentation.

  • Disconnected work orders create audit and traceability risks
  • Manual assignment tracking leads to competence mismatches
  • Release workflows require documented sign-off chains

Module scope

Core software controls in SAM Maintenance

Work Order Engine

Create, structure, and control maintenance scope with tasks, references, and constraints.

Execution Governance

Assign work by competence and authorization while tracking real-time task progress.

Release Outputs

Deliver complete digital records for approvals, release-to-service, and audit follow-up.

Map your MRO workflow into SAM

See how work order creation, task assignment, and release-to-service connect in a governed execution flow.

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Operational focus

Key capabilities in SAM Maintenance

Work order management interface

Work Order Orchestration

Create and manage work orders with tasks, references, and constraints linked to maintenance scope.

  • Structure work packs for scheduled and unscheduled maintenance
  • Track progress from creation through close
  • Link parts, tools, and documentation to each job
Release to service workflow

Release Workflow

Complete maintenance with digital release-to-service records and full sign-off traceability.

  • Capture digital signatures for critical inspections
  • Generate CRS and release forms based on your formats
  • Maintain audit-ready release records
AI import of a CAMO work order PDF into SAM

AI Document Import

When your organisation receives a CAMO work order as a PDF from an operator, SAM's AI reads it and transfers what it finds straight into the correct fields, so your engineer checks the data instead of retyping it. In use by customers today.

  • Scans an external CAMO work order PDF automatically
  • Populates jobs, tasks, and references straight into SAM
  • Engineer reviews and confirms rather than re-keys the data
  • Manual entry remains available where you prefer it

Platform capabilities

Maintenance Feature Library

Browse the core controls in the Maintenance module that drive execution quality, accountability, and release confidence.

  • Create MRO Work Orders

    Create work orders with tasks, parts, tools, documents, and references tied to the job.

  • Import External CAMO Work Orders using Importer or AI

    Import CAMO work orders directly into SAM, manually or using AI.

  • Manage MRO Work Orders

    View, update, and control work orders from creation to close.

  • Workpack Management

    Create, organize, and release work packs for scheduled and unscheduled maintenance.

  • Standard Template Creation and Applicability

    Build standard task templates and apply them to work orders.

  • Task Assignment by Skill or Authorization

    Assign tasks based on employee qualifications and approvals.

  • Parts and Tools Issuing

    Issue parts and tools to work orders or aircraft with full traceability.

  • Manage Tools and Calibration

    Track tools, calibration status, and usage.

  • Tool Control

    Control tool availability, assignment, and return during maintenance.

  • Toolbox Control

    Track complete toolkits during maintenance.

  • Parts and Material Control / Tracking

    Track parts and materials from receipt through installation, consumption, or sale.

  • Perform and Record Work

    Carry out maintenance tasks and record what was done, by whom, when, and where.

  • Critical Inspections

    Enforce second sign-off requirements for defined tasks.

  • Multi-User Task Execution

    Allow multiple technicians to work on and log the same task.

  • Mobile / Tablet Maintenance Execution

    Perform maintenance tasks from tablets or mobile devices, including digital signatures.

  • Job Card Recording

    Record job card data directly against tasks and work orders.

  • Recording and Adding Maintenance Findings

    Document findings discovered during maintenance and link them to the work.

  • Add Documentation (PDF or Picture)

    Attach documents or photos directly to work orders or tasks.

  • Man-Hour Registration and Tracking

    Register labor time per task, person, or work order.

  • Work Order Progress Overview

    View active work orders and see current work-in-progress status.

  • Cost Control (Budget vs. Actual)

    Compare planned costs against actual labor and material usage.

  • Release to Service

    Issue and record release to service directly from SAM.

  • Custom Form 1s

    Create and manage Form 1s based on your own formats and requirements.

  • Complete History for Parts, Tools, and Components

    Maintain a full usage and maintenance history for parts, tools, and components.

  • Document Management for Parts and Tools

    Store and link certificates, manuals, and documents to parts and tools.

  • Employee Certificate Tracking

    Track employee certifications, validity dates, and compliance status.

  • Employee Skills Tracking

    Maintain an overview of employee skills and task qualifications.

  • Custom Report Capabilities

    Build reports using your own data, filters, and layouts.

  • Authority / Customer Access (Read-only or Limited)

    Provide controlled access for authorities or customers during audits.

FAQ

Is MRO Software required for Part-145?

Yes, MRO software is required for Part-145. Approved maintenance organisations must keep accurate, traceable records of work performed, parts used, and certifying staff, and be able to demonstrate this to the authority during an audit. MRO software makes this practical at scale, keeping every work order, release document, and compliance record connected and audit ready.

How does MRO software improve compliance?

MRO software improves compliance by keeping every work order, release document, and certifying record in one connected system. Certificates of Release to Service, EASA Form 1 documentation, and labour records are captured against the job as work happens, so evidence for an audit exists from day one instead of being reconstructed afterward.

How is MRO different from CAMO software?

MRO software is different from CAMO software in that it is designed to manage the maintenance, repair, and overhaul of aircraft. CAMO software is designed to manage the airworthiness of aircraft.

How does MRO software improve aircraft maintenance efficiency?

MRO software improves efficiency by centralizing planning, work orders, parts, and labor tracking in one system. Teams spend less time on manual coordination and paperwork, with clearer visibility into due tasks, resource availability, and turnaround times, which shortens maintenance cycles and reduces delays.

How does MRO software support continuing airworthiness management?

MRO software supports continuing airworthiness management by giving CAMO teams real time visibility into due tasks, aircraft status, and required inspections. It connects maintenance execution back to airworthiness records, so completed work is documented, traceable, and ready for release to service and regulatory review.

Can MRO software manage work orders and maintenance planning?

Yes, with SAM Maintenance you can plan & manage your MRO Work orders.